DUTIES: Work with cross functional teams to analyze, design, build, create, and manage new products, including integration of in-house applications. Responsible for the business and technical product requirements of product development, including requirement gathering, interviews, workshops, business analysis, design, use cases, wireframes, personas, workflow, testing, release, and support. Demonstrate functional and technical requirements. Create architecture and design, as well as user stories with acceptance criteria. Conduct technical product refinement sessions for each sprint with business and development teams to ensure that stories align with the application and that requirements are refined and translated well into the technical design. Manage the product’s code development to ensure that every sprint is followed by quality assurance testing, user acceptance testing, and code releases. Manage the product backlog, daily stand ups, and retrospectives to ensure that product features are enhanced based on the business’ needs. Handle enhancements for the product. Conduct training sessions to explain the product to lines of business.REQUIREMENTS: Bachelor’s degree in Business Administration, Computer Engineering, or related field of study plus 7 years of experience in the job offered or as Product Manager, Business Analyst, IT Service Management Consultant, ServiceNow Application Specialist/Manager, or related occupation. Requires experience in the following: Java; NodeJS; SQL; HTML; CSS; C++; C#; Python; Rust; Pearl; ServiceNow Enterprise Architecture implementation; ServiceNow; BMC Remedy; HP ServiceManager; CA Service Management; IT Service Management platform implementation; IT Service Management mobile app implementation; IT Service Management project delivery and execution; IT Service Management processes and operations, including service strategy, service design, service operations, service transition, and continual service improvement; Enterprise monitoring tools consultation and implementation; Artificial intelligence and machine learning integration; IT Operation Management; DevOps project delivery; Project management; IT solution development and integration; Infrastructure support; Application performance; Monitoring configurations; Monitoring operations; Hypercare management; Resource management; Project budgeting; Contract and compliance management; Vendor management; and client engagement management. To apply for this position, please email your resume to my.resume@jpmchase.com with following job ID clearly indicated: [MR-PM-SH-3687]. JPMorgan Chase & Co. is an Equal Opportunity and Affirmative Action Employer, M/F/D/V.